Boston Child Safe Ride
Effective Date: October 15, 2026
Last Updated: October 15, 2026
Boston Child Safe Ride (“we,” “us,” or “our”) operates the website bostonchildsaferide.com and provides professional chauffeured car services for families traveling with children in Boston, Massachusetts, and neighboring states. We are committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a reservation, or use our services. By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information you provide to us:
- Name, email address, phone number, and billing/shipping address
- Passenger details, including number of travelers and children’s ages, heights, and weights (needed to provide appropriate car seats)
- Flight or travel details (for airport transfers)
- Payment information (processed securely through third-party payment processors; we do not store full credit card numbers)
- Special requests or notes related to your trip
Information collected automatically:
- IP address, browser type, device information, operating system
- Pages visited, time spent on the site, referring website, and other usage data
- Cookies and similar tracking technologies (see Section 5)
Information from third parties:
- Payment processors and booking platforms
- Flight tracking services (when you provide a flight number)
2. How We Use Your Information
We use the information we collect to:
- Process and manage your reservations
- Provide age-appropriate child seats and suitable vehicles
- Communicate with you about your booking, including confirmations, updates, and flight monitoring
- Improve our website, services, and customer experience
- Respond to inquiries and provide customer support
- Comply with legal obligations and protect against fraud or misuse
- Send occasional service-related or promotional communications (you may opt out at any time)
3. How We Share Your Information
We do not sell your personal information. We may share information only in the following circumstances:
- With service providers who help us operate our business (e.g., payment processors, website hosting, SMS/email providers, and professional chauffeurs assigned to your trip)
- When required by law, court order, or government request
- To protect the rights, safety, or property of Boston Child Safe Ride, our customers, or others
- In connection with a business transfer (e.g., merger or sale of assets)
All third parties who receive your information are required to protect it and use it only for the purposes we specify.
4. Children’s Privacy
Our services are designed for families traveling with children. We collect limited information about children (such as age, height, and weight) solely to provide appropriate car seats and ensure safe transportation. We do not knowingly collect personal information from children under 13 for marketing or other unrelated purposes. Parents or legal guardians must make all reservations and provide any necessary information about children.
If you believe we have collected information from a child under 13 without proper parental consent, please contact us immediately so we can delete it.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences
- Analyze website traffic and performance
- Improve user experience
You can control cookies through your browser settings. Disabling cookies may affect certain features of the website.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While no method of transmission over the internet is 100% secure, we take appropriate steps to reduce risks. Payment information is processed through secure, PCI-compliant third-party processors.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Booking and travel records are typically retained for a reasonable period after your trip for customer service and legal purposes.
8. Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal exceptions)
- Opt out of marketing communications
- Restrict or object to certain processing
To exercise these rights, please contact us using the information below. We will respond within a reasonable timeframe.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date. Your continued use of our website or services after changes become effective constitutes acceptance of the revised policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Boston Child Safe Ride
(A service of Boston Airport Express)
Email: info@bostonchildsaferide.com
Phone: (617) 499-1919
We are committed to addressing your concerns promptly and transparently.
Thank you for trusting Boston Child Safe Ride with your family’s travel.
